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BD – CSR Sales

Job Category: Business Development
Job Type: Full Time
Job Location: Delhi Mumbai
Salary: Up to 12 LPA
Experience: 5 Years

Key Responsibilities

1. Create/Tap Business Opportunity

  • Responsible for adding new accounts and meeting assigned order booked target
  • Develop & implement a sales strategy to achieve organisational sales goals and revenues.
  • Liaison with other internal functions to ensure achievement of sales objectives.
  • Support on development of sales presentations and proposals.
  • Forecast annual, quarterly and monthly sales revenue.
  • Generate timely sales reports, Data analysis to identify sales opportunities.
  • Cultivate effective business relationships with executive decision makers in key accounts.
  • Carry out analysis to identify opportunities for expanding client base and improving sales
  • Maximize/increase/influence SOW (share-of-wallet) of the existing client
  • Tap new sales opportunities within existing accounts by up-selling and cross-selling
  • Ensure long term business relation or tap potential business expansion.
  • Anticipate key account changes/renewal and improvements.

2. Relationship Management:

  • Handle client escalations and manage crisis efficiently.
  • Develop new strategies to improve client satisfaction.
  • Build positive and productive relationships with clients for business growth
  • Provided advocacy and responsiveness to client needs, increasing business participation

3. Collection:

  • Be responsible for timely collections against outstanding
  • Monitor DSO and create strategies to ensure a 30 days DSO


  • Should have of experience in client servicing/management/sales
  • Strong prior relationship management and sales background.
  • Ability to manage client expectations, opportunity mapping and mining.
  • Good Negotiation, problem analysis, problem solving, Influencing Skills & Presentation Skills.
  • Should have very good communication skills.
  • Strong analytical, networking and management skills
  • Experience in all aspects of planning and implementing sales strategy.
  • Knowledge of market research, relevant product and industry experience.

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